We perform the following for you:

• Text analysis
• Pre-translation
• Selection and management of available resources
• Translation
• Revision and correction runs

We work with a network currently consisting of more than 350 native-language translators and service providers worldwide. Our translators have proven qualifications and industry experience, and we continuously check and evaluate their work. The Dokuwerk translator database forms the backbone of our day-to-day work.

ISO 17100

Our translation process is checked and certified by an external auditor based on the international standard for translation service providers, ISO 17100 (LICS).

Plunet: Your personal customer portal

We use a web platform that is tried and tested throughout the industry, Plunet Business Manager. Using a personalised customer portal, you can directly create enquiries or orders and then receive our pre-analyses, offers and invoices via the same method. For you, this makes translation projects easier to handle and as transparent as possible. It makes our work easier too.

It happens time and time again: despite all previous planning and arrangements, you are left with a very narrow timeframe for the translation of your content. This often calls for the creative use of translation workflows. Delivery of partial translations, cascaded translations, etc. are thus a fact of life for your content management or language service teams. SCHEMA ST4 has a defined translation workflow that works extremely well when one is able to follow it. However, this is unfortunately not always the case.

Our project management does not just begin with the translation

Our translation services in SCHEMA ST4:

• Release and versioning support in the original working language
• Proper export of translations from ST4
• Translation processing in all languages
• Import of finished translations
• Layout recall when necessary

Continue to see more Dokuwerk services relating to the translation process.

A good translation starts with the source, i.e. the original text. Creating content based on the principles of comprehensibility and standardisation ensures quality and thus reduces the costs of your translations.

Based on experience, we can reduce the volume of text by up to 30 percent using standardisation. With ten or more languages, this can make a real difference.

Examples of optimisation methods

• Consistent wording
• Using standard specialist terms
• Avoiding compound words
• Using the active voice (rather than passive constructions)
• Using the same layout for the same content, e.g. bullet points
• Avoid language-dependent graphics

Ensuring quality – reducing translation costs:

Consistent use of terms in the source text is the best basis for a subsequent translation: Terminology work has a positive effect on the match rate in the translation memory system and on the quality of the translations themselves. 

Terminology management supports the standardised, unambiguous, and verified use of specialist terms and helps avoid “forbidden” terms such as outdated product names.

It is these specifications that truly ensure the benefits of a translation database: Increased re-utilisation thanks to consistent translations, and thus avoidance of inflated translation databases.

Those who use the same word do not always mean the same thing.

Company-specific terminology management ensures consistent use of language. This makes both technical content management and translation easier. Misunderstandings and queries are avoided, reducing overall costs.

Develop company terminology with Dokuwerk

• We advise you on setting up and maintaining a company-specific terminology database.
• We support you with optimising your terminology processes.

For we know the typical requirements placed on systems for terminology management and their integration into business processes. 

Our editing saves you time, effort and perhaps even the annoyance of unfortunate errors or inconsistencies that can result in an excessive text maintenance and translation effort. Experienced editors with excellent writing skills check and correct your texts, data sheets, and catalogue pages to the agreed quality. For example, they look at

• Spelling and punctuation
• The consistency of wording and terminology
• The use of structural and design elements

An existing style guide can be used as a basis. Or we can coordinate a checklist with you based on industry standards such as the tekom guidelines or Dokuwerk’s own style guide. You receive the results in paper form, as a PDF or in the edited source file.

Benefit from our experience in ensuring quality content. After all, four eyes see more.

Translation memory system 

We use Translation Memory (TM) software in the translation process: Words, sentences or entire sections (segments)that have already been translated are stored in the translation memory and thus do not need to be translated again. This reduces workload and costs, and is reflected in the consistency of the translations. As well as providing a dynamically growing memory in real time for segments that have already been translated, translation memory systems offer context-based suggestions to support translators working on similar texts.

Dokuwerk works with the leading TM systems in the industry:

Trados, Across and memoQ

These CAT systems (CAT: computer-aided translation) use somewhat differing technical designs to provide intelligent solutions for managing such translation memories. You specify which TM system we use for you, or we agree this together.

This allows us to process almost any file format in the translation process:

• XML
• HTML
• InDesign
• FrameMaker
• Exports from other translation memory systems such as TRANSIT

Our experience and the use of CAT systems allow us to translate your documents into all common business languages in the shortest of time  and with stylistic confidence. Reliably. At low cost.