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In the description of services, we have used the following abbreviations:
ST4: Schema ST4, PLD: Page Layout Designer, OMD: Online Media Designer, RLF: Style guide.

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Other, Germany

Adam Hall

Content management:

  • Adaptation and creation of publication processes using PLD

Knowledge transfer:

  • Coaching and instruction on PLD adjustments

Machines and systems, Germany

Albert Handtmann

Technical documentation:

  • Creation of sample instructions with ST4
  • reworking of training documents
  • layout adjustments
  • data migration to ST4 and post-processing

Content management:

  • Support and advice for the introduction of the SCHEMA CDS
  • adjustment and creation of publication processes with PLD and OMD
  • ST4 Bonbon HTML Termbrowser

Knowledge transfer:  

  • ST4 training courses

IT services:

  • ongoing IT support for ST4 and CDS installation

Machines and systems, Germany

ANDRITZ Hydro

Technical documentation:

  • Editorial support
  • creation of graphics

Content management:

  • Implementation of SCHEMA ST4
  • system configuration.

Knowledge transfer:

  • ST4 advising and coaching

IT services:

  • ST4 maintenance and first-level support
  • ST4 hosting

Machines and systems, Germany

Arburg

Technical documentation:

  • Creation of graphics and editing for spare parts drawings

Content Management:

  • Creation and adjustment of ST4 publication processes with PLD and OMD
  • development of a workflow for releases

Knowledge transfer:

  • Coaching on the use of PLD/OMD

Electronics and precision devices, Switzerland

Bernina

Technical documentation:

  • Creation of operating manuals with ST4
  • creation and editing of graphics

Translation:

  • Translations into various languages

Content management:

  • Configuration of ST4
  • development and adjustment of several publication lines with PLD and OMD

Knowledge transfer:

  • Analysis of the information processes and content
  • selection of content management systems
  • initial filling
  • support for the implementation of ST4
  • optimization concept for user manuals
  • ST4 and content management trainings and ST4 coaching

Machines and systems, Germany

Beumer Maschinenfabrik

Technical documentation:

  • Creation of sample operating manuals in ST4
  • migration of operating manuals from TCToolbox to ST4

Content management:

  • ST4 implementation
  • system configuration
  • variant management
  • workflow development
  • development of publication processes

Knowledge transfer:

  • ST4 training courses and coaching
  • ST4 user support and advising

IT services:

  • ST4 maintenance and first-level support

Electronics and precision devices, Germany

Bizerba

Technical documentation:

  • Data cleansing and securing of consistency after data migration to ST4
  • maintenance of operating manuals in ST4
  • creation of graphics
  • import and creation of sales information

Content management:

  • Adjustment of publication processes with the ST4 PLD

Knowledge transfer:

  • Training & coaching for editorial team
  • migration concept for sales documents

Electronics and precision devices, Switzerland

Büchi Labortechnik

Technical documentation:

  • Creation and ongoing maintenance of operating manuals in SCHEMA ST4
  • creation of graphics

Translation:

  • Translations into various languages

Content management:

  • ST4 configuration
  • adjustment of the publication processes with ST4 PLD

Knowledge transfer:

  • Redesign of the operating manuals
  • development of an RLF
  • ST4 and editorial trainings and coaching

Semiconductor industry, Germany

centrotherm

Technical documentation:

  • Creation of sample instructions in ST4
  • assistance with content management

Content management:

  • Implementation of ST4
  • system configuration
  • creation of publication processes using PLD

Knowledge transfer:

  • ST4 training courses and support

Machines and systems, Austria

Doppelmayr Seilbahnen

Technical documentation:

  • Creation and editing of graphics with the Catia Composer

Content management:

  • Adaptation and creation of Word publications using PLD
  • Automations in ST4 with the help of XSLT scripts

Knowledge transfer:

  • Training course about use of the automations

Sanitary and building services engineering, Germany

DURAVIT

Technical documentation:

  • Creation and maintenance of data sheets
  • assembly, operating, and maintenance instructions (> 20,000 pieces)
  • creation of all graphics for the assembly instructions

Translation:

  • Translations into 27 languages

Content management:

  • Implementation of ST4
  • ST4 configuration
  • publication processes for print and mobile applications with PLD/OMD
  • design and implementation for article-related assembly instructions

Knowledge transfer:

  • ST4 training courses
  • RLF editing
  • redesign of language-neutral assembly and operating manuals as PDF and HTML
  • development of a terminology process

IT services:

  • ST4 maintenance and first-level support

Medical technology, Germany

Erbe Elektromedizin

Technical documentation:

  • Creation of usage instructions with ST4 incl. graphics

Translation:

  • Translations into various languages

Content management:

  • Adaptation and creation of Word publications using PLD

IT services:

  • ST4 provided by Dokuwerk

Sanitary and building services engineering, Switzerland

GEBERIT

Technical documentation:

  • Creation and maintenance of instructions; planning documents; brochures; manuals
  • creation of graphics
  • creation and maintenance of online help and training documents

Translation:

  • Translations into various languages
  • support for the Geberit language service with translation management

Content management:

  • Development of InDesign templates and publications from STEP
  • development of numerous publication processes for ST4 with PLD
  • ST4 configuration
  • Dokuwerk ST4 Bonbons License & User View and ST4 Delta Review PDF Layout

Knowledge transfer:

  • Advising on the implementation of the STEP PIM system by Steibo
  • ST4 training courses and workshops

Machines and systems, Germany

Heinen Freezing

Content management:

  • Modeling of ST4 data nodes
  • implementation of placeholder logic
  • layout adjustments in the PLD

Knowledge transfer:

  • ST4 coaching and creation of metadata
  • assistance with layout implementations with PLD

Machines and systems, Germany

HOERBIGER Flow Control

Technical documentation:

  • Creation of operating manuals, quick references, and data sheets
  • re-use concept for quick references
  • implementation of variant management in ST4
  • creation of graphics

Translation:

  • Translation of technical texts into various languages

Content management:

  • Implementation of ST4
  • development of a concept for efficient creation and translation of HMI interfaces using the ST4 CallOut Designer
  • development of publication processes with PLD

Knowledge transfer:

  • ST4 training courses

Semiconductor industry, Liechtenstein

Inficon

Technical documentation:

  • Migration of operating manuals to ST4
  • creation of graphics

Content management:

  • ST4 optimization
  • variant control
  • layout adjustments PLD

Knowledge transfer:

  • ST4 design and coaching

Machines and systems, Switzerland

INTERROLL

Technical documentation:

  • Creation and maintenance of operating and assembly instructions, product catalogues
  • creation of graphics

Translation:

  • Translation of the instructions and product catalogues, website texts, customer magazine, and other kinds of texts into up to 20 languages

Knowledge transfer:

  • ST4 training and coaching

Content management:

  • Implementation of ST4
  • system configuration
  • interface to web interfaces
  • layout creation with PLD

IT services:

  • ST4 maintenance and first-level support
  • ST4 hosting

Machines and systems, Germany

J. Schmalz

Technical documentation:

  • Creation of operating manuals from sample documentation in ST4
  • proofreading

Content management:

  • Implementation of ST4
  • system configuration
  • creation of publication processes using PLD

Knowledge transfer:

  • Workshops
  • training courses
  • adjustment of RLF
  • ST4 coaching

IT services:

  • ST4 maintenance and first-level support  

Machines and systems, Germany

J. Wagner

Technical documentation:

  • Creation of operating manuals in ST4 as sample documentation
  • data migration of instructions from InDesign documents and post-processing

Translation:

  • Support for the language service

Content management:

  • Introduction of ST4 in two locations
  • system configuration
  • development of variant management

Knowledge transfer:

  • ST4 training courses
  • development and adjustment of the RLF

IT services:

  • ST4 maintenance and first-level support

Medical technology, Germany

KaVo Dental

Technical documentation:

  • Creation and reworking of usage instructions, spare parts catalogues, as well as technician, assembly, and product data sheets and price lists
  • creation of graphics

Content management:

  • Development of a modularization design
  • standardization of the warnings
  • adjustment of the publication processes with PLD

Knowledge transfer:

  • PLD training

IT services:

  • ongoing IT support for ST4 and other applications

Machines and systems, Austria

KRAL

Content management:

  • Implementation of ST4
  • modularization design
  • system configuration
  • development and maintenance of publication processes with PLD

Knowledge transfer:

  • Workshops for system implementation
  • ST4 support and coaching

IT services:

  • ST4 maintenance and first-level support

Machines and systems, Germany

MAG IAS

Technical documentation:

  • Creation of operating manuals in ST4
  • migration from Word to ST4

Translations:

  • Translation of technical documentation into all required languages

Content management:

  • ST4 redesign
  • development of variant management
  • development of publication processes with PLD

Knowledge transfer:

  • Workshops and training courses

Medical technology, Germany

Merz

Content management:

  • Creation and reworking of layouts with PLD

Knowledge transfer:

  • ST4 training courses
  • Trados workshop

Machines and systems, Germany

Michael Hörauf Maschinenfabrik

Technical documentation:

  • Creation of sample documentation in ST4 with creation of graphics

Content management:

  • Implementation of ST4
  • configuration
  • development of publication processes using PLD

Knowledge transfer:

  • Content management concept
  • RLF
  • ST4 training courses and coaching

Machines and systems, Switzerland

Müller Martini

Technical documentation:

  • Data migration
  • editing and creation of operating manuals in ST4

Translation:

  • Translations into 30 languages
  • design of translation processes
  • maintenance of corporate terminology

Content management:

  • Implementation of ST4
  • system configuration
  • development of publication processes using PLD

Knowledge transfer:

  • ST4 training courses and coaching on content management
  • advising and support for SDL Trados Studio

IT services:

  • ST4 first-level support and maintenance

Electronics and precision devices, Germany

OTT HydroMet

Technical documentation:

  • Migration and optimization of existing operating manuals in ST4
  • creation of graphics

Translation:

  • Translations into various languages

Content management:

  • ST4 system configuration
  • creation of publication processes using PLD

Knowledge transfer:

  • Development of content management concept

IT services:

  • ST4 hosting

Machines and systems, Germany

Paul Leibinger

Technical documentation:

  • Creation of sample documentation
  • assistance with content management
  • migration of operating manuals from Word to ST4
  • proofreading

Content management:

  • ST4 implementation
  • development of publication processes with PLD
  • development of an XML translation process for the software interfaces

Knowledge transfer:

  • Development of content management design
  • ST4 training courses and coaching

IT services:

  • ST4 maintenance and first-level support

Sanitary and building services engineering, Switzerland

R. Nussbaum

Technical documentation:

  • Creation and maintenance of various types of documents in ST4
  • creation of graphics

Content management:

  • Adjustment of publication processes with PLD
  • ST4 configuration
  • Dokuwerk ST4 Bonbon Delta Review

Knowledge transfer:

  • Adaptation of editorial guidelines
  • terminology work workshop
  • creation of concept for metadata

Electronics and precision devices, Germany

Rational

Technical documentation:

  • Creation of operating manuals with ST4

Translation:

  • Translation of technical texts into 42 languages

Content management:

  • Development of HTML publications with OMD
  • development of print layouts for data sheets
  • adjustment of existing PLD layouts for operating manuals and training documents
  • migration of technical data from the internal database system to ST4

Knowledge transfer:

  • ST4 training courses
  • workshops
  • coaching and support

Other, Germany

RIB Software

Content management:

  • Layout assistance with ST4 PLD

Knowledge transfer:

  • ST4 advising and support

Machines and systems, Germany

Rota Yokogawa

Technical documentation:

  • Creation and maintenance of product specifications
  • ATEX-compliant documentation and operating manuals
  • creation of graphics
  • import of term lists and technical data into ST4

Translation:

  • Translation of technical texts into 10 languages

Content management:

  • ST4 implementation
  • system configuration
  • development of taxonomy concept for variant control
  • document-specific layouts with PLD

Knowledge transfer:

  • ST4 training courses and coaching

IT services:

  • ST4 maintenance and first-level support
  • ST4 hosting (temporary)

Machines and systems, Germany

scanware electronic

Technical documentation:

  • Creation of a user manual as sample documentation in ST4
  • creation of graphics

Content management:

  • ST4 implementation
  • data modeling
  • layout creation with the PLD

Knowledge transfer:

  • ST4 implementation workshop
  • analysis of content management environment and development of content management concept

IT services:

  • ST4 maintenance and first-level support
  • ST4 hosting (temporary)

Sanitary and building services engineering, Germany

SIEGENIA-AUBI

Technical documentation:

  • Creation of data sheets, catalogue content, assembly and operating manuals
  • creation of graphics

Content management:

  • Creation of a variant concept in ST4
  • layout creation with the PLD
  • ST4 interface to ERP system
  • Dokuwerk ST4 Bonbons: ST4 Smart Batch and ST4 Power Search

Machines and systems, Germany

Steinert

Technical documentation:

  • Data migration to ST4 and reworking of content management

Content management:

  • Metadata concept
  • use of data nodes and pilot project ST4
  • project configurator implementation

Knowledge transfer:

  • ST4 analysis and optimization

Electronics and precision devices, Germany

Storz & Bickel

Content management:

  • System configuration
  • creation of publication processes with PLD

Knowledge transfer:

  • ST4 implementation
  • ST4 training courses and coaching

IT services:

  • ST4 maintenance and first-level support

Machines and systems, Switzerland

TRUMPF

Technical documentation:

  • Creation of operating and assembly manuals in ST4
  • creation and processing of graphics
  • creation of operating and service manuals with Noxum Publishing Studio
  • maintenance of internal user documentation

Translation:

  • Translation of operating and assembly manuals into 29 languages

Content management:

  • ST4 implementation for TRUMPF Power Tools
  • ST4 configuration and publication processes with PLD

Knowledge transfer:

  • Analysis and redesign of operating manuals

IT services:

  • ST4 maintenance and first-level support
  • ST4 hosting

Electronics and precision devices, Switzerland

Uster Technologies

Content management:  

  • Adjustment and creation of publication processes with OMD
  • Dokuwerk ST4 Bonbon Delta Review

Semiconductor industry, Switzerland

VAT

Technical documentation:

  • Creation of sample documentation in ST4
  • creation of operating manuals in ST4

Translation:

  • Translation of technical texts into various languages

Content management:

  • Support for implementation of ST4
  • system configuration
  • creation of publication processes using PLD

Knowledge transfer:

  • Reworking of RLF
  • ST4 workshops and training courses

Electronics and precision devices, Germany

Waldner

Technical documentation:

  • Creation and reworking of operating and assembly manuals, quick start guides
  • creation of graphics

Translation:

  • Translation of manuals, marketing texts, and other types of texts into various languages

Content management:

  • Data migration to ST4
  • creation of layout with PLD

Knowledge transfer:

  • Advising and ST4 basic training

IT services:

  • ST4 maintenance and first-level support
  • ST4 hosting

Semiconductor industry, Germany

ZEISS

Technical documentation:

  • Software documentation
  • technical content management in DE and EN
  • creation and editing of graphics
  • data migration

Translation:

  • Translation of all technical documentation into various languages
  • assistance with terminology work

Content management:

  • Adjustment and creation of publication processes with PLD
  • ST4 support
  • Dokuwerk ST4 Bonbon Volume Change

Knowledge transfer:

  • ST4 trainings and workshops
  • InfoTwin demo