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In the description of services, we have used the following abbreviations:
ST4: Schema ST4, PLD: Page Layout Designer, OMD: Online Media Designer, RLF: Style guide.

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Machines and systems, Germany

Albert Handtmann

Technical documentation:

  • Creation of sample instructions with ST4
  • reworking of training documents
  • layout adjustments
  • data migration to ST4 and post-processing

Content management:

  • Support and advice for the introduction of the SCHEMA CDS
  • adjustment and creation of publication processes with PLD and OMD
  • ST4 Bonbon HTML Termbrowser

Knowledge transfer:  

  • ST4 training courses

IT services:

  • ongoing IT support for ST4 and CDS installation

Machines and systems, Germany

ANDRITZ Hydro

Technical documentation:

  • Editorial support
  • creation of graphics

Content management:

  • Implementation of SCHEMA ST4
  • system configuration.

Knowledge transfer:

  • ST4 advising and coaching

IT services:

  • ST4 maintenance and first-level support
  • ST4 hosting

Machines and systems, Germany

Beumer Maschinenfabrik

Technical documentation:

  • Creation of sample operating manuals in ST4
  • migration of operating manuals from TCToolbox to ST4

Content management:

  • ST4 implementation
  • system configuration
  • variant management
  • workflow development
  • development of publication processes

Knowledge transfer:

  • ST4 training courses and coaching
  • ST4 user support and advising

IT services:

  • ST4 maintenance and first-level support

Sanitary and building services engineering, Germany

DURAVIT

Technical documentation:

  • Creation and maintenance of data sheets
  • assembly, operating, and maintenance instructions (> 20,000 pieces)
  • creation of all graphics for the assembly instructions

Translation:

  • Translations into 27 languages

Content management:

  • Implementation of ST4
  • ST4 configuration
  • publication processes for print and mobile applications with PLD/OMD
  • design and implementation for article-related assembly instructions

Knowledge transfer:

  • ST4 training courses
  • RLF editing
  • redesign of language-neutral assembly and operating manuals as PDF and HTML
  • development of a terminology process

IT services:

  • ST4 maintenance and first-level support

Medical technology, Germany

Erbe Elektromedizin

Technical documentation:

  • Creation of usage instructions with ST4 incl. graphics

Translation:

  • Translations into various languages

Content management:

  • Adaptation and creation of Word publications using PLD

IT services:

  • ST4 provided by Dokuwerk

Other, Germany

Hohenloher Schuleinrichtungen

Technical documentation:

  • Creation and reworking of operating manuals
  • creation of graphics

Translation:

  • Translation of technical texts into various languages
  • translation of website texts and content from ERP system

IT services:

  • ST4 maintenance and first-level support
  • ST4 hosting

Machines and systems, Switzerland

INTERROLL

Technical documentation:

  • Creation and maintenance of operating and assembly instructions, product catalogues
  • creation of graphics

Translation:

  • Translation of the instructions and product catalogues, website texts, customer magazine, and other kinds of texts into up to 20 languages

Knowledge transfer:

  • ST4 training and coaching

Content management:

  • Implementation of ST4
  • system configuration
  • interface to web interfaces
  • layout creation with PLD

IT services:

  • ST4 maintenance and first-level support
  • ST4 hosting

Machines and systems, Germany

J. Schmalz

Technical documentation:

  • Creation of operating manuals from sample documentation in ST4
  • proofreading

Content management:

  • Implementation of ST4
  • system configuration
  • creation of publication processes using PLD

Knowledge transfer:

  • Workshops
  • training courses
  • adjustment of RLF
  • ST4 coaching

IT services:

  • ST4 maintenance and first-level support  

Machines and systems, Germany

J. Wagner

Technical documentation:

  • Creation of operating manuals in ST4 as sample documentation
  • data migration of instructions from InDesign documents and post-processing

Translation:

  • Support for the language service

Content management:

  • Introduction of ST4 in two locations
  • system configuration
  • development of variant management

Knowledge transfer:

  • ST4 training courses
  • development and adjustment of the RLF

IT services:

  • ST4 maintenance and first-level support

Medical technology, Germany

KaVo Dental

Technical documentation:

  • Creation and reworking of usage instructions, spare parts catalogues, as well as technician, assembly, and product data sheets and price lists
  • creation of graphics

Content management:

  • Development of a modularization design
  • standardization of the warnings
  • adjustment of the publication processes with PLD

Knowledge transfer:

  • PLD training

IT services:

  • ongoing IT support for ST4 and other applications

Machines and systems, Switzerland

Meteor

Technical documentation:

  • Creation of operating manuals
  • proofreading
  • creation and editing of graphics

IT services:

  • ST4 provided by Dokuwerk

Machines and systems, Switzerland

Müller Martini

Technical documentation:

  • Data migration
  • editing and creation of operating manuals in ST4

Translation:

  • Translations into 30 languages
  • design of translation processes
  • maintenance of corporate terminology

Content management:

  • Implementation of ST4
  • system configuration
  • development of publication processes using PLD

Knowledge transfer:

  • ST4 training courses and coaching on content management
  • advising and support for SDL Trados Studio

IT services:

  • ST4 first-level support and maintenance

Other, Switzerland

Optrel

Technical documentation:

  • Creation of graphics
  • migration and editing of operating manuals to ST4
  • layout adjustments

Knowledge transfer:

  • Analysis and redesign of operating manuals

IT services:

  • ST4 provided by Dokuwerk

Electronics and precision devices, Germany

OTT HydroMet

Technical documentation:

  • Migration and optimization of existing operating manuals in ST4
  • creation of graphics

Translation:

  • Translations into various languages

Content management:

  • ST4 system configuration
  • creation of publication processes using PLD

Knowledge transfer:

  • Development of content management concept

IT services:

  • ST4 hosting

Machines and systems, Germany

Paul Leibinger

Technical documentation:

  • Creation of sample documentation
  • assistance with content management
  • migration of operating manuals from Word to ST4
  • proofreading

Content management:

  • ST4 implementation
  • development of publication processes with PLD
  • development of an XML translation process for the software interfaces

Knowledge transfer:

  • Development of content management design
  • ST4 training courses and coaching

IT services:

  • ST4 maintenance and first-level support

Machines and systems, Germany

Rota Yokogawa

Technical documentation:

  • Creation and maintenance of product specifications
  • ATEX-compliant documentation and operating manuals
  • creation of graphics
  • import of term lists and technical data into ST4

Translation:

  • Translation of technical texts into 10 languages

Content management:

  • ST4 implementation
  • system configuration
  • development of taxonomy concept for variant control
  • document-specific layouts with PLD

Knowledge transfer:

  • ST4 training courses and coaching

IT services:

  • ST4 maintenance and first-level support
  • ST4 hosting (temporary)

Machines and systems, Germany

scanware electronic

Technical documentation:

  • Creation of a user manual as sample documentation in ST4
  • creation of graphics

Content management:

  • ST4 implementation
  • data modeling
  • layout creation with the PLD

Knowledge transfer:

  • ST4 implementation workshop
  • analysis of content management environment and development of content management concept

IT services:

  • ST4 maintenance and first-level support
  • ST4 hosting (temporary)

Machines and systems, Switzerland

TRUMPF

Technical documentation:

  • Creation of operating and assembly manuals in ST4
  • creation and processing of graphics
  • creation of operating and service manuals with Noxum Publishing Studio
  • maintenance of internal user documentation

Translation:

  • Translation of operating and assembly manuals into 29 languages

Content management:

  • ST4 implementation for TRUMPF Power Tools
  • ST4 configuration and publication processes with PLD

Knowledge transfer:

  • Analysis and redesign of operating manuals

IT services:

  • ST4 maintenance and first-level support
  • ST4 hosting

Electronics and precision devices, Germany

Waldner

Technical documentation:

  • Creation and reworking of operating and assembly manuals, quick start guides
  • creation of graphics

Translation:

  • Translation of manuals, marketing texts, and other types of texts into various languages

Content management:

  • Data migration to ST4
  • creation of layout with PLD

Knowledge transfer:

  • Advising and ST4 basic training

IT services:

  • ST4 maintenance and first-level support
  • ST4 hosting